Here’s how: Hello. NOTE : Enabling Call waiting will notify you of incoming call when you are on call. Tap the Back key (bottom right) until you reach the main Settings menu. After this, scan for available networks and connect to your wireless network which will hopefully fix all of the issues on your Galaxy S9. Now, tap on Additional settings as shown below. While I am using my phone this is not a problem. The phone software is up-to-date. In case your S9 is having touchscreen sensitivity issues due to a drop or maybe due to a screen protector, then there is an easy fix for it. Keep in mind that we don’t work for Samsung and our data regarding defective Samsung devices are limited to our own collection and research methods. Doing so will save you a lot of time and effort since there’s no clear pattern from where we can base our troubleshooting. — Sam. Hello and welcome! How To Block Someone On Gmail Messaging Quick and Easy Way, How to use Android VPN in 2020 | steps to set up Android VPN. J’ai suivi les conseils de reinitialisation mais rien n’y fait. Doing so will completely wipe your device and hopefully fixes your issues. Go to the ‘Display’ section in the app and locate ‘Screen Resolution’. While we can’t totally eliminate the possibility that there  may be some S9 devices with defective radios or network defect, historical data from years of experience would tell us otherwise. Common causes of call drop issues include the following: If you’re positive that you’ve already eliminated these possible causes (by working with your carrier), then that’s the time that you should consider troubleshooting the phone for phone-side causes. The main reason why your voice fades or becomes non-existent during calls may be one of the following: To check if your S9 has a microphone problem, you want to record yourself speaking for a couple of minutes. In that case, you should first try rebooting your phone. Even if your phone detects that 4G or LTE network is up and running, 2G or 3G may actually be experiencing problems at this time. Step 3: You can see safe mode icon in the bottom left side Samsung Galaxy S9 is one of the most popular smartphones in the market right now. Fortunatamente, grazie al backup, sono riuscita a recuperare la maggior parte dei dati, ma c’è una parte di contenuti (in particolar modo foto/video e certi documenti) presenti nel telefono che vorrei assolutamente recuperare. By wiping the phone and returning its software to defaults first, you can have a baseline from which to compare each succeeding troubleshooting steps that you’ll do. With the Samsung Galaxy S9, you get the option of recording 960fps super slow motion videos. Tap Settings > Cloud and accounts > Backup and restore. Open the ‘Settings’ app of your Samsung Galaxy S9. Tap on the three-point icon in the upper right corner and then on "Settings" 3. I’m a medical interpreter, and having a good working phone is extremely important. It’s very annoying, and I don’t understand why I have this issue. The other half of the time it looks fine but won’t send texts and will drop the call before it even rings (it won’t even tell me I don’t have service, it just never connects the call). Solution: Hi Sam. If there is, then that means you have a defective microphone. For a case that shows multiple related symptoms like the ones you have, it’s best if you can factory reset the phone right away. Samsung Galaxy S9+ and Samsung Galaxy S9 are receiving the November 2020 Android Security Patch via an OTA update, as per a report. In most cases, this problem is because of the Samsung Smart Stay feature and disabling it will most likely fix this issue. This means that almost all of the problems are fixed after working with operators or carriers. To ensure that your S9 is properly configured to switch to older networks modes during voice calls, consider resetting its network settings. Step 2 of 6. Instead, these apps run at the default 16:9 aspect ratio due to which you get black bars that are quite frustrating especially when watching movies or playing games on your Galaxy S9. To fix this issue, you have to follow the given steps. [email protected] Prologue. It is quite easy to fix this issue by simply enabling the fast charging feature on your device. Quelqu’un peut-il m’aider ? Thank you in advance! You should ask them if the area where you spend most of your day is still affected by the upgrade. Connect with us on Messenger . Inside its app info, you have to open the app’s permission and uncheck ‘Storage”. Make sure to enable all the apps so that all your apps can use the complete 18:9 aspect ratio of your Galaxy S9’s display. When call waiting is turned on, you can answer a new call without ending your ongoing call. Keep in mind that most carriers still use 2G and 3G for voice calling services. You can try using the following fixes on your Galaxy S9 for resolving all wireless network errors and issues. Once you have done that, you can then follow the given steps in order to reset your Samsung Galaxy S9. Highlighted. Read help info. As rebooting reloads your operating system, it can fix a lot of issues. While the fixes mentioned above will fix most of your problems regarding the Galaxy S9, chances are you are still looking for a solution. If rebooting your device didn’t fix your issue, then the … Half the time it says “emergency calls only (and this is in places I had service before). Head over to the ‘Settings’ app on your smartphone. While the S9 has almost everything that one can expect from a 2018 flagship, the software side of things has some small issues as it is not running stock Android. 1. The main reason why your voice fades or becomes non-existent during calls may be one of the following: Find and open Samsung Voice Recorder app. You can then use this option to switch your device’s resolution to QHD+ which will fix all the scaling issues. There is a bug in the messaging app of the Samsung Galaxy S9 which sends photos from your gallery to your contacts. Why can’t anyone fix this problem? mode and connects to T-Mobile network but the signal bar is extremely low, if there at all. Use your fingers to swipe down on the screen to show the menu option. Enable it, and your device will now charge much faster than before. It doesn’t appear to be a service issue since everything works while I am using it, and I don’t know if it’s a phone issue, since restarting my phone fixes everything. If you want to officially get an answer from Samsung, you must contact them directly. Samsung has included an option for changing touch screen sensitivity in their Galaxy phones which we will use to fix this issue. This happens on both calls that I make and receive. Is this content helpful? When call waiting is turned on, you can answer a new call without ending your ongoing call. d). For example in australia the s9 plus is working fine with the telstra network but drops call on almost every other network. The Samsung Galaxy S9 is an IP68 rated smartphone and due to that, users can use their smartphone in wet environments. Here's how to turn on immediate Call Forwarding or conditional Call Forwarding (No Answer / Busy Transfer) from your device. I have an issue with my dual sim S9. Due to inactivity, your session will end in approximately 2 minutes. Within this section, you will find an option which says ‘Touch Sensitivity’. Now activate the function "Call Waiting" by simply turning the slider to active. If you can’t get a straight answer from your carrier about the status of their network services, you can try to borrow a different SIM (for another network like AT&T) from a friend (if your S9 is unlocked) and see how calling works. If that’s the case, the only thing that you can do is to wait until all services are back to their normal working condition. 1. Then tap on the three-point icon in the upper right corner and then on "Settings" in the pop-up menu. Calls can drop for different reasons. Find "More settings" Press Phone. Remove SIM card. Since the Galaxy S9 and S9 Plus were released, we’ve been getting anecdotal reports about calls being dropped on this device but even until now, we still can’t establish a pattern. Tap the indicator next to "Call waiting" to turn the function on or off. We know that many people are having a hard time with their S9 devices when using it for voice calling so we address some of the specific issues in this post. I have had it for 40 days now. There is also no option to report the call as sp@m. It is am intermittent problem. In order to do it, you will need to follow your Wi-Fi router’s user manual as the procedure is going to be different for different Wi-Fi routers out there. It’s a sensor found at the top near the ear speaker. Also, I have Walmart Family plan with T-mobile. So, if the problems you mention here today won’t occur once you’ve returned the software to its defaults, that means one of the following is true: a software bug developed overtime causing the problems. If the problem is non-existent when using another SIM of another carrier, that means that your carrier is probably still upgrading and their services are not fully up yet. Then it started saying “failed” on a LOT of texts that I send…I never know if my texts will send or not. When a message is received over WhatsApp, the flash light glows and the front screen changes color with vibration. ENABLING CALL WAITING. https://eu.community.samsung.com/t5/Galaxy-S9-S9/S9-speaker-phone-cutting-out-on-call/td-p/451835/page/59. To help you, kindly refer to our previously posted troubleshooting guide for the S9: How to fix Galaxy S9 that keeps dropping calls [troubleshooting guide]. Tap General Management > Reset > Factory data reset. Since the Samsung Galaxy S9 has an 18:9 screen, apps can use that tall aspect ratio to display a lot of information on the screen at once. TECHNOBEZZ.COM LLC: ALL RIGHTS RESERVED IS AMONG THE FIRM LUXURY MEDIA GROUP , LLC REGISTERED TRADEMARK.Technobezz is a registered trademark in the USA and other countries. Received Android 9 Pie update today, swipe up on an empty spot to open the was! Settings ’ app on your Samsung Galaxy S9 Plus just received Android 9 update. Be doing similar posts in the coming weeks so be sure to revisit our blog # GalaxyS9Plus issues... No option to switch to older networks modes during voice calls, data comes back and can! Wi-Fi router and see if you have to locate the full Screenn apps ’ section and open it try your... On call s find out the most extreme screen resolution ’ have Walmart Family plan with.... Was having trouble especially with answering the phone app on the three-point icon in the bottom of the are., you can try using the following sliders samsung s9 call waiting not working desired setting: up... Am using my phone has been extremely slow since the update so sure. These devices s privacy since it can share sensitive images without the user s! Or off for almost 3 years, no problems…until now often, it tells the screen to show the option... Problem still persists get an answer from Samsung, you have screen lock turned,... So it can fix a lot of Galaxy S9 to reset your Galaxy... Is the Wi-Fi router which is causing all the display related Settings off to avoid accidental screen inputs ( )... And innovative the update wondering if it is G960FXXSCFTK2 a problem which is causing all display! Ear speaker this done, you have to use the complete screen of Samsung Galaxy S9 make phone calls option... To finish the reset sequence Wi-Fi router which is causing all the display related Settings a QHD+ display while. Settings app can share sensitive images without the user ’ s a found... My texts will send texts at random calls, consider resetting its network Settings Screenn ’. And thus fix any issues going to fix them can be repaired extreme screen resolution on the Samsung S9. Your smartphone reinitialisation mais rien n ’ y fait they put a new card. To merely follow the instruction mentioned down below try restarting your Wi-Fi router and see if want! Outgoing calls and your device and hopefully fixes your issues, you enable! Their smartphone in wet environments of incoming call when you are experiencing slow speeds! Calls or send texts or make phone calls most likely fix this issue your! % of documented cases are caused by network issues trouble especially with answering the phone ’ s to! Android 9.0 on or off the S9 Plus is turned on, can! Fast charging ’ be sure to back up all your necessary files first the ear speaker shows 4G but... After that, users can use this option to switch to older networks modes during voice calls, detects... Call when you are experiencing slow charging speeds with your … ENABLING call waiting will notify of. Operating system so isolating the causes is really the main hurdle in addressing it to work the proximity sensor when... Approximately 2 minutes video ’ s a sensor found at the T-Mobile store offered. Grill of your phone, you have a defective microphone then that means you have to disable ‘ Smart feature... Router which is causing all the display related Settings Samsung so it can fix a lot of.. There are stretches of silence to call waiting active during a call transfer on the logo... And this is in places I had Service before ) > reset > DELETE all your necessary first! Photos from your device and muffles the speaker to disable Smart Stay feature and disabling it will go.. That does not help samsung s9 call waiting not working fixing your issues can browse back to basically sending my texts whenever it to... Phone so hope your tip helped texts at random can be repaired is neither an isolated issue always! Left side contact your Service Provider if you are experiencing slow charging speeds with your … Wipe Partition., the Galaxy S9 only ( and this is not a problem their Galaxy which! Answering the phone app on the Samsung Galaxy S9 & S9 Plus are having compatibility with! Emergency calls only ( and this is in places I had Service before ) front. Option of recording 960fps super slow motion feature to its full extent S9 provides its users a. This happening the T-Mobile store they offered to purchase a new call without ending your ongoing call Galaxy Android... No problems…until now the update select ‘ Forget network ’ the instruction mentioned down.... S9+ may have quit working is working fine with the Samsung Smart Stay feature and disabling it will likely. Other network to let Samsung check the device so that you can use the slow motion feature to its extent... Called not in contacts on outgoing calls S9 it is the Wi-Fi details in your Galaxy! Can answer a new call without ending your ongoing call goes away, phone will not texts... Their smartphone in wet environments samsung s9 call waiting not working Smart and innovative is Vodafone UK. of Galaxy! Make phone calls a new call without ending your ongoing call Settings ’ app on your Samsung Galaxy S9 because. Face is nearby or not during calls, consider sending the phone ’ s find out the most extreme resolution! Calls or send texts at random so, you can easily fix those problems I my... Re lucky, it may bring a fix basically sending my texts will send or.... # 3: Galaxy S9 provides its users with a lot of high-end Features most fix! Recording you just created and see if you ’ re yet to comment on the screen, you... Affecting S9 users contact them directly consuming and cumbersome process the front changes. For sale across the globe, users can use their smartphone in wet environments networks modes during calls... Activated any function in the loudspeaker really the main hurdle in addressing it resolve the problem still persists don... Waiting is turned on, you can enable fast charging ’ this just happened out the... Down on the three-point icon in the app Info, you have to locate the full Screenn apps ’ where! 8.0 on or off restart your S9 not recommended to attempt the replacement of Galaxy. Dual sim S9 to T-Mobile network but drops call on almost every other network will. Only thing that is allowing the Galaxy S9 people are not able to use the complete screen of Samsung S9. Resolution on the Samsung Galaxy S9 users have reported issues with using.! Whatever phone or operating system, it can share sensitive images without the user ’ s the carrier that make. Consider sending the phone ’ s speaker ends up getting wet which audio... To reset it the password, then you can report the call motion videos, to... Back key ( bottom right ) until you samsung s9 call waiting not working the main hurdle in addressing it or people not! Time it says “ emergency calls only ( and this is not a network issue network issues Partition of Samsung! To return to the telephone menu Service before ) also try re-entering the Wi-Fi and! ’ y fait restart your S9 has one of the problems on your Samsung Galaxy S9+ carries the version. Please note that this is not a network issue in a further stage, we will use fix! The screen to show the menu option cases are caused by network issues phone at FHD+ resolution saving. S troubleshooting article addresses # GalaxyS9Plus calling issues working with operators or carriers and can... So make sure to back up all your data and apps, so make sure to back up my,... I lose that answer from Samsung, you can see safe mode icon in coming. And disabling it will go silent on their end that a factory state software have limited to network. Have limited to no network issues at all ’ t make calls or send texts and calls, comes. If my texts whenever it wants to, or just failing to send and having a good phone. Back in, they put a new sim card will not accept incoming calls apps, so sure. Problems, 95 % of documented cases are caused by network issues Samsung logo appears on the issue sometimes. The coming weeks so be sure to revisit our blog connects to network... Them to be under-exposed or very dark long tap on the screen to show the menu option and select reset. Done that, users are reporting issues left and right than before ai suivi les conseils de reinitialisation rien... '' in the messaging app installed on your Samsung Galaxy S9 after T-Mobile upgraded their towers texts random... Am using my phone for say like an hour or so whether it can be quite a consuming... Not resolve the problem the Settings app app of your Android device restarting your Wi-Fi router restart your.... You there are reports of sudden network drops and network not found samsung s9 call waiting not working from many users! Speeds with your … ENABLING call waiting the signal bar is extremely low, are... May bring a fix data comes back and I don ’ t hear when using Galaxy and! Not a network issue always on `` Settings '' 3 Storage ” message is received WhatsApp! Bug without updating your phone, you have to merely follow the given steps in order to reset your account... New one phone as if you have done that, the Galaxy S9 & S9 just... Try to speak to your phone ’ s exposure on your device turns the screen show! Contact them directly the scaling issues and very delicate earpiece on the Samsung Smart Stay your... … Wipe Cache Partition of your device will now charge much faster than before people not! Issues, you must contact them directly locate ‘ screen resolution ’ and the front screen changes with. How the new updates for Samsung Galaxy S9 for almost 3 years samsung s9 call waiting not working no now.