Here’s how: Hello. NOTE : Enabling Call waiting will notify you of incoming call when you are on call. Tap the Back key (bottom right) until you reach the main Settings menu. After this, scan for available networks and connect to your wireless network which will hopefully fix all of the issues on your Galaxy S9. Now, tap on Additional settings as shown below. While I am using my phone this is not a problem. The phone software is up-to-date. In case your S9 is having touchscreen sensitivity issues due to a drop or maybe due to a screen protector, then there is an easy fix for it. Keep in mind that we don’t work for Samsung and our data regarding defective Samsung devices are limited to our own collection and research methods. Doing so will save you a lot of time and effort since there’s no clear pattern from where we can base our troubleshooting. — Sam. Hello and welcome! How To Block Someone On Gmail Messaging Quick and Easy Way, How to use Android VPN in 2020 | steps to set up Android VPN. J’ai suivi les conseils de reinitialisation mais rien n’y fait. Doing so will completely wipe your device and hopefully fixes your issues. Go to the ‘Display’ section in the app and locate ‘Screen Resolution’. While we can’t totally eliminate the possibility that there may be some S9 devices with defective radios or network defect, historical data from years of experience would tell us otherwise. Common causes of call drop issues include the following: If you’re positive that you’ve already eliminated these possible causes (by working with your carrier), then that’s the time that you should consider troubleshooting the phone for phone-side causes. The main reason why your voice fades or becomes non-existent during calls may be one of the following: To check if your S9 has a microphone problem, you want to record yourself speaking for a couple of minutes. In that case, you should first try rebooting your phone. Even if your phone detects that 4G or LTE network is up and running, 2G or 3G may actually be experiencing problems at this time. Step 3: You can see safe mode icon in the bottom left side Samsung Galaxy S9 is one of the most popular smartphones in the market right now. Fortunatamente, grazie al backup, sono riuscita a recuperare la maggior parte dei dati, ma c’è una parte di contenuti (in particolar modo foto/video e certi documenti) presenti nel telefono che vorrei assolutamente recuperare. By wiping the phone and returning its software to defaults first, you can have a baseline from which to compare each succeeding troubleshooting steps that you’ll do. With the Samsung Galaxy S9, you get the option of recording 960fps super slow motion videos. Tap Settings > Cloud and accounts > Backup and restore. Open the ‘Settings’ app of your Samsung Galaxy S9. Tap on the three-point icon in the upper right corner and then on "Settings" 3. I’m a medical interpreter, and having a good working phone is extremely important. It’s very annoying, and I don’t understand why I have this issue. The other half of the time it looks fine but won’t send texts and will drop the call before it even rings (it won’t even tell me I don’t have service, it just never connects the call). Solution: Hi Sam. If there is, then that means you have a defective microphone. For a case that shows multiple related symptoms like the ones you have, it’s best if you can factory reset the phone right away. Samsung Galaxy S9+ and Samsung Galaxy S9 are receiving the November 2020 Android Security Patch via an OTA update, as per a report. In most cases, this problem is because of the Samsung Smart Stay feature and disabling it will most likely fix this issue. This means that almost all of the problems are fixed after working with operators or carriers. To ensure that your S9 is properly configured to switch to older networks modes during voice calls, consider resetting its network settings. Step 2 of 6. Instead, these apps run at the default 16:9 aspect ratio due to which you get black bars that are quite frustrating especially when watching movies or playing games on your Galaxy S9. To fix this issue, you have to follow the given steps. [email protected] Prologue. It is quite easy to fix this issue by simply enabling the fast charging feature on your device. Quelqu’un peut-il m’aider ? Thank you in advance! You should ask them if the area where you spend most of your day is still affected by the upgrade. Connect with us on Messenger . Inside its app info, you have to open the app’s permission and uncheck ‘Storage”. Make sure to enable all the apps so that all your apps can use the complete 18:9 aspect ratio of your Galaxy S9’s display. When call waiting is turned on, you can answer a new call without ending your ongoing call. Keep in mind that most carriers still use 2G and 3G for voice calling services. You can try using the following fixes on your Galaxy S9 for resolving all wireless network errors and issues. Once you have done that, you can then follow the given steps in order to reset your Samsung Galaxy S9. Highlighted. Read help info. As rebooting reloads your operating system, it can fix a lot of issues. While the fixes mentioned above will fix most of your problems regarding the Galaxy S9, chances are you are still looking for a solution. If rebooting your device didn’t fix your issue, then the … Half the time it says “emergency calls only (and this is in places I had service before). Head over to the ‘Settings’ app on your smartphone. While the S9 has almost everything that one can expect from a 2018 flagship, the software side of things has some small issues as it is not running stock Android. 1. The main reason why your voice fades or becomes non-existent during calls may be one of the following: Find and open Samsung Voice Recorder app. You can then use this option to switch your device’s resolution to QHD+ which will fix all the scaling issues. There is a bug in the messaging app of the Samsung Galaxy S9 which sends photos from your gallery to your contacts. Why can’t anyone fix this problem? mode and connects to T-Mobile network but the signal bar is extremely low, if there at all. Use your fingers to swipe down on the screen to show the menu option. Enable it, and your device will now charge much faster than before. It doesn’t appear to be a service issue since everything works while I am using it, and I don’t know if it’s a phone issue, since restarting my phone fixes everything. If you want to officially get an answer from Samsung, you must contact them directly. Samsung has included an option for changing touch screen sensitivity in their Galaxy phones which we will use to fix this issue. This happens on both calls that I make and receive. Is this content helpful? When call waiting is turned on, you can answer a new call without ending your ongoing call. d). For example in australia the s9 plus is working fine with the telstra network but drops call on almost every other network. The Samsung Galaxy S9 is an IP68 rated smartphone and due to that, users can use their smartphone in wet environments. Here's how to turn on immediate Call Forwarding or conditional Call Forwarding (No Answer / Busy Transfer) from your device. I have an issue with my dual sim S9. Due to inactivity, your session will end in approximately 2 minutes. Within this section, you will find an option which says ‘Touch Sensitivity’. Now activate the function "Call Waiting" by simply turning the slider to active. If you can’t get a straight answer from your carrier about the status of their network services, you can try to borrow a different SIM (for another network like AT&T) from a friend (if your S9 is unlocked) and see how calling works. If that’s the case, the only thing that you can do is to wait until all services are back to their normal working condition. 1. Then tap on the three-point icon in the upper right corner and then on "Settings" in the pop-up menu. Calls can drop for different reasons. Find "More settings" Press Phone. Remove SIM card. Since the Galaxy S9 and S9 Plus were released, we’ve been getting anecdotal reports about calls being dropped on this device but even until now, we still can’t establish a pattern. Tap the indicator next to "Call waiting" to turn the function on or off. We know that many people are having a hard time with their S9 devices when using it for voice calling so we address some of the specific issues in this post. I have had it for 40 days now. There is also no option to report the call as sp@m. It is am intermittent problem. In order to do it, you will need to follow your Wi-Fi router’s user manual as the procedure is going to be different for different Wi-Fi routers out there. It’s a sensor found at the top near the ear speaker. Also, I have Walmart Family plan with T-mobile. So, if the problems you mention here today won’t occur once you’ve returned the software to its defaults, that means one of the following is true: a software bug developed overtime causing the problems. If the problem is non-existent when using another SIM of another carrier, that means that your carrier is probably still upgrading and their services are not fully up yet. Then it started saying “failed” on a LOT of texts that I send…I never know if my texts will send or not. When a message is received over WhatsApp, the flash light glows and the front screen changes color with vibration. ENABLING CALL WAITING. https://eu.community.samsung.com/t5/Galaxy-S9-S9/S9-speaker-phone-cutting-out-on-call/td-p/451835/page/59. To help you, kindly refer to our previously posted troubleshooting guide for the S9: How to fix Galaxy S9 that keeps dropping calls [troubleshooting guide]. Tap General Management > Reset > Factory data reset. Since the Samsung Galaxy S9 has an 18:9 screen, apps can use that tall aspect ratio to display a lot of information on the screen at once. TECHNOBEZZ.COM LLC: ALL RIGHTS RESERVED IS AMONG THE FIRM LUXURY MEDIA GROUP , LLC REGISTERED TRADEMARK.Technobezz is a registered trademark in the USA and other countries. Received Android 9 Pie update today, swipe up on an empty spot to open the was! Settings ’ app on your Samsung Galaxy S9 Plus just received Android 9 update. Be doing similar posts in the coming weeks so be sure to revisit our blog # GalaxyS9Plus issues... No option to switch to older networks modes during voice calls, data comes back and can! 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